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Telesales Executive

Date Posted: 29th April 2022
  • Job Ref: 301
  • Job Type: Permanent
  • Location: Southend on Sea

Job Description

Telesales Executives -Southend on Sea

We are proud to be working with a leading provider of finance warranty and added value insurance products who are looking to grow their telesales team with experienced agents.

The Role

Working Monday to Fridays only (no weekends or bank holidays), 35 hours per week on a rotating shift pattern of 9am to 5pm one week and 12pm to 8pm the next.

The Sales Executive will conduct professional inbound and outbound communication with clients, offering new and renewable products that are available. All the data is warm, and contact is with expiring customers or customers that have opted into being contacted.

Be proactive in renewing existing policies, increasing customer loyalty and creating new sale opportunities through high volumes of outbound/inbound calls.

Provide excellent and friendly customer service, maintain diary systems to manage customer contact times and respond to and resolve customer queries.

The Candidate

In addition to being a first class communicator with excellent customer service skills you will be a confident self-starter and have the ability to build effective relationships, positively influencing colleagues and clients to become a ‘trusted advisor’ and valued team member.

With drive and determination to achieve goals, you will need a demonstrable track record of achieving sales targets in B2C sales and be proficient in Microsoft packages.

Experience within an FCA regulated environment is desirable.

The Package

· Basic salary £18,000 plus commission (realistic £30,000 OTE, uncapped).

· Optional overtime, enhanced sick pay increasing with service.

· Pension contributions at 4% each, life Assurance 4x salary.

· Holiday increasing with service, buy or sell holiday with Holiday Trading.

· Salary sacrifice cycle to work scheme.

· Discount platform offering access to discounts and cashback at over 900 retailers.

· Discounted Health Cash Plan, Employee Assistance Programme

If this is you then we would love to hear from you please call 01702 464444 or email your CV to aimee.page@121personnel.co.uk