Call us on 01702 464 444
View Job - One to One
Apply for this job

Sales Executive

Date Posted: 26th May 2022
  • Job Ref: 554
  • Job Type: Permanent
  • Location: Thurrock

Job Description

Sales Executive 

We are looking for Sales Executive to join our Client who is a successful online retailer at their offices in Purfleet. They have successfully grown their product offering to one of the largest collections of commodity and accessories from the nation's favourite manufacturers, both in the UK and continental Europe and are now looking to expand their Sales team.

Job Responsibility

  • Generating sales from general telephone enquiries, emails, sample requests and quotes.
  • Responsible for all new order communications from new and existing customers

Main responsibilities

  • To maintain and manage the customer enquiry pipeline
  • To answer all incoming customer order enquiries via the telephone
  • To monitor all email order enquiries and replying to requests
  • To respond to sample requests, supplying them from stock or requesting them from the manufacturer
  • Packaging them up and dispatching them to the customer.
  • To follow up any contacts, sample requests or quotes with two telephone calls to convert the quote into an order
  • If no phone contact is made follow up the order request with up to three follow up emails.
  • Managing Live chat and responding to customer queries with the objective of turning an enquiry into a sale by:
  • Helping the customer to complete the purchase online
  • Generating a sample request
  • Generating a quote

Key Skills

Essential

  • Excellent communication skills both verbal and written
  • Good knowledge of Excel / Word
  • Confident style with customers and suppliers and able to win their confidence and trust
  • Organised able to keep on top of administration and to manage customer enquiries and implement and set follow up process to convert enquiries into sales
  • Proven ability to close sales across all channels

Desirable

  • Experience of using live chat and managing multiple simultaneous conversations
  • Comfortable with working to demanding commercial targets and KPI’s

 

£23k basic plus commissions

Monday – Friday No weekends

Please call 01702 464444 or email your CV to Julie.paton@121personnel.co.uk or aimee.page@121personnel.co.uk