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Endo Assistant Workshop Manager

Date Posted: 13th May 2022
  • Job Ref: 518
  • Job Type: Permanent
  • Location: Southend on Sea

Job Description

Assistant Workshop Manager

Are you experienced in management within a manufacturing environment? If so, we have an exciting opportunity working with our client who are a based in Southend as an Assistant Workshop Manager managing the day to day running of the workshop to ensure all production runs smoothly.

Key Responsibilities:

 

  • To oversee the allocation of work to production staff, technicians and support/deputise for the Production Manager / Service Operations Manager
  • To progress chase customer repairs and internal loan repairs
  • Perform management support tasks to meet operational requirements
  • Provide direct technical support to all workshop staff
  • Provide assistance to Support Specialists & Field Service Engineers
  • Monitoring of technician productivity is support of customer asset uptime
  • Lead weekly status figures and review meetings
  • Liaise with the Customer Care Centre to provide focused support to customers
  • Provide continuity to maintain a smooth flow of information between customers and our technical staff
  • Carry out one to one staff meetings and periodic appraisal reviews
  • Effectively manage technical resource
  • Holiday approvals and attendance monitoring
  • Comply with the Quality Assurance and Environmental, Health & Safety policies, and work to maintain a high standard of customer service and protect the safety and health of you, your colleagues, our customers and members of the public.
  • Promptly raise any concerns regarding potential violations of the policies.
  • Any reasonable ad hoc projects requested by the company

Ideal Candidate:

  • Good written and verbal communication
  • Basic I/T – Word/Excel
  • Ability to multitask and prioritise
  • Ability to lead & support a small team
  • Process improvement / waste reduction
  • Occupational Health & Safety
  • Basic understanding of Quality Management Systems
  • Lean Six Sigma
  • 8D Problem Solving

 

Monday – Friday 37.5 hrs a week

Salary up to £30,000 plus benefits

A DBS Enhanced Disclosure is required for all applicants.

If you have all the skills above and feel this is the role for you please do not hesitate to contact us at One to One Personnel on 01702 46 44 44 or forward your CV to julie.paton@121personnel.co.uk or aimee.page@121personnel.co.uk