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Customer Projects Manager (Electrical)

Date Posted: 15th August 2022
  • Job Ref: 634
  • Job Type: Permanent
  • Location: Nottinghamshire
  • Salary: Competitive salary package

Job Description

We are recruiting for a Customer Projects Manager to expedite delivery of customer solutions. With your extensive project costings and solution specification experience including electrical installation knowledge you will be able to carry out customer site surveys with the specific aim of producing design specification and costings for:

  1. Sub-metering and sensor deployment
  2. Critical asset integration (HVAC, lighting, battery storage, compressors, BMS, etc) for remote monitoring and management/automation
  3. Indicative customer energy and operational savings.


You will use your commercial awareness to determine ‘best fit’ specs for optimal return on investment and high margin opportunities.

Coordinate with customers to develop project plan including project scope, release schedule, milestones, deliverables etc.

Manage effective project implementation and delivery to ensure customer and internal satisfaction during the deployment and commissioning phases.  To include all aspects from survey, install, commissioning and hand over.

Preparation of RAMS, tool box talks, safe systems of work with awareness of CDM regulations.

Manage project activities to meet business goals to include logistical planning, product and ancillary specifying, lifter and access equipment arrangements and ordering.

Track and monitor project execution to make sure that the customer requirements are met and to take responsibility for project P&L.

Identify and manage resource requirements, required skill sets, training plans, quality reviews, documentations and weekly meetings required for project execution 

Improve customer relationship by providing timely and accurate responses to their inquiries.

Inform project status, schedule and key issues to customers and management on regular basis.

Perform negotiations on project activities with customer when required.

Maintain and update a database of project related documents.

Provide cost estimates for the sales team as well as detailed costings, liaising with approved supply chain.

Post deployment commissioning support – ensuring data labelling and software platform setup is accurately and fully commissioned.



Our ideal candidate will have extensive customer projects experience within the IoT, Facilities Management and/or tech industry. You will have an electrical engineering degree, fluency in electrical metrics or industry standard qualifications. Experience within SaaS and/or software businesses ideally in the energy, IoT or facilities management space will be considered.


Understanding of electrical installation, smart metering, BMS and IoT hardware is essential for this role. Our client is a full stack IoT technology business that delivers cost optimisation and digitalisation of the built environment.  The business has domain expertise in harsh industrial and commercial environments including train stations, depots and utility sites. The technology combines a patented smart device family with a highly scalable cloud analytics and alerting platform.


You must be willing to travel throughout the UK to customer sites and company offices in Derby and Essex.