Call us on 01702 464 444
View Job - One to One
Apply for this job

Administration Assistant

Date Posted: 13th February 2020
  • Job Ref: 185
  • Job Type: Permanent
  • Location: West Midlands

Job Description

We have a new and interesting Administration Assistant job opportunity with an established, dynamic and growing business, who provide specialist field operations across the UK.  This new role sits within a friendly office environment and is permanently located at the company’s Wednesbury office. The company work across a multitude of projects and as the service they offer is competitive they value investing in the knowledge of their staff.


The Pay/Benefits:


  • Starting salary £17,500 per annum
  • Company bonus scheme
  • Pension scheme
  • Generous 34 days paid holiday per annum (26 days plus public holidays)
  • Further training and ongoing development provided
  • Permanent role within a friendly, professional team environment in a strong and growing UK business with opportunities to develop and progress over time.


The Role:


The key responsibilities will be to provide exceptional customer service and update internal and external reports which assist the Delivery Manager to coordinate and manage the completion of relevant programmes of work, within SLA’s (Service Level Agreements).


Responsibilities include:


  • Responsible for planning, scheduling, risk assessment and project control.
  • Project management and co-ordination of field engineering teams nationally.
  • Respond effectively within set SLAs (Service Level Agreements).
  • Oversee resource allocation plans needed for delivery on individual projects.
  • Keep records to ensure equipment such as vehicles, tools, testers are maintained and kept in good standard.
  • Manage handover packs and job allocation, using a web interface.
  • Coordinate multi-disciplined onsite engineering teams to identify solutions to client requirements.
  • Work alongside QHSE Manager to ensure all aspects of H&S for deployed staff is up to date


The Candidate: Is this you?


Ideally you will have a background in booking in/out equipment, updating web interfaces and providing office support to field team activities. A good eye for detail and initiative will ensure that you are able to solve issues in a back-office capacity.


  • Good IT literacy and administration skills, including a working knowledge of MS Office (especially MS Excel), are essential to maintain records and update customer systems.
  • Ability to work effectively within a team.
  • Self-motivated, proactive and organised.
  • Excellent customer service and communication skills.
  • Ability to think on your feet and use your initiative to resolve issues and prioritise workloads.
  • Any knowledge/experience of Arqiva, WIG, CELL CM site access procedures would be useful but not essential, as full training will be given
  • Driver with own transport able to commute daily to Wednesbury, West Midlands


Please send a CV detailing relevant experience and including full contact details for immediate and confidential consideration.


Interviews to be arranged ASAP.


Don't delay...apply today!


We look forward to hearing from you.



Contact:         Kevin Butler, Senior Consultant